Technical Support

Welcome to Vnetek Technical Support. This information is provided as a service to our valued customers.

Self-help Support Topics

Click topic for details:

• Product Manuals
• Firmware
  • The following firmware is available for purchase. Please Contact us and we will process your order.
    • clearVISN Software
    • Compass Switch
    • DECbridge
    • DECconcentrator
    • DECrepeater
    • DECswitch
    • DNswitch
    • DNwireless
    • GIGAswitch
    • MultiSwitch 900/DEChub 900
    • PORTswitch
    • VNswitch
• Product Specifications
• Tech Tips at the Vnetek Blog

Need a hand?

While the product you received from Vnetek is covered by the standard warranty you receive:

• Contact us via email or online for assistance
  • Email Vnetek Technical Support
  • -OR- Use the online form to Contact Vnetek Technical Support
• Contact Technical Support at 603-434-4040 (select option 2 from our phone menu)

Need to return a product?

• See item 5 of Vnetek Terms and Conditions of Sale for the Vnetek Returns Policy

Out of warranty?

You can still access Vnetek’s Web at no cost:

• Product Manuals
• Product Specifications
• Tech Tips at the Vnetek Blog

For additional coverage, see Vnetek Support Services