Quality products backed by best-in-class warranties.
All products sold by Vnetek include the following warranties:
New/New Open Box Products
- 30 Days Advanced Replacement when available 90 Days Repair and Return, in conjunction with Manufacturer warranty, if applicable 3 Years DECserver Products
Orbit Networking Products
- 30 Days Advanced Replacement when available 1 Year Repair and Return*
* Does not apply to reseller
Other* Orbit IT Products
- 30 Days Advanced Replacement when available 90 Days Repair and Return, in conjunction with Manufacturer warranty, if applicable
* Desktop, Notebooks, Servers, Storage, Memory, related accessories.
Hardware Warranty means that the hardware component of the product is covered for its' warranty period against all defects in workmanship and material and that the product will perform to its associated design specification in existence at time of manufacture.
Software warranties are 90 days, and cover defects in media only.
Firmware and software product components (Software), expressly designated as warranted, are warranted as specified in Product Warranty Listing above. Software Warranty means that the software will substantially perform to its associated Software Product Description (SPD).
This warranty is Vnetek’s global warranty statement and is the same in all geographies and countries. The full text of Vnetek’s limited warranty can be downloaded here. Vnetek Warranty Information 0308.pdf
Hardware Replacement & Support Services are available through our Service Offerings. Click here for Service Offerings
NOTE: Vnetek reserves the right to modify the terms of the warranties offered with any product. Please contact your Vnetek representative for the warranty terms that will apply to your purchase.